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                                Contact Us

                                Contact Us

                                Technical Support & Customer Service

                                Help with registration, viewing difficulties, user accounts, certificates, and general web site problems or questions

                                support@supplychainonline.com

                                Support hours:
                                Mon - Fri, 9am - 5pm Pacific Time
                                (Avg. response time: within 24 business hours)

                                Credit Card Transaction Issues

                                If you experience an order failure or receive an error message while purchasing modules, your credit card will NOT be charged.

                                support@supplychainonline.com  

                                Pre-Sales Questions

                                General questions not answered in the FAQ for both retail/individual and group/corporate accounts

                                info@supplychainonline.com

                                Lost Usernames and Passwords

                                This automated system retrieves your username via email or uses your security question and answer (entered during registration) to reset your password; available 24 hours a day

                                Retrieve Username / Reset Password

                                By Mail

                                Our mailing address:

                                Supply Chain Online, LLC
                                771 Cathedral Drive
                                Sunnyvale, CA 94087

                                By Phone

                                Telephone (group administrators only):

                                408-538-2864 (group administrators only)

                                Individual account support: support@supplychainonline.com

                                Advertisers & Publications

                                Thank you for your interest. At this time we are not accepting solicitations for advertisements in magazines, trade journals, or online, nor are we accepting advertisements on our web site. Feel free to send us an email at info@supplychainonline.com, and we will take your message into consideration if our advertising plans change.

                                Reminder

                                If you are having any problems viewing the material or placing an order, check the "System Status" page first to be sure there are no known outages or other problems that might impact your ability to use the site.

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